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Swimming Workshop Policies (Please read carefully)

1 – Introduction

These terms and conditions outline the policies and procedures governing the replacement of swimming lessons at Swimming Workshop. By enrolling in our swimming program, you agree to comply with these terms and conditions.


2 – Replacement Lesson Policy

2.1. The swimming school will provide only one replacement lesson per term, subject to the conditions stated herein.

2.2. Replacement lessons will be granted exclusively upon presentation of a valid doctor’s certificate, stating the inability to attend the scheduled lesson(s) due to medical reasons.

2.3. The replacement lesson will be scheduled at a mutually agreed time between the swimming school and the participant, subject to instructor availability and pool capacity.

2.4. It is the responsibility of the participant or their guardian to promptly inform the swimming school of the need for a replacement lesson, provide the necessary documentation, and coordinate the scheduling of the replacement lesson.

2.5. Replacement of classes throughout the term is not guaranteed. Any classes missed which are not replaced may not be carried forward to the following term.


3 – Scheduling and Attendance

3.1. Once a replacement lesson time is assigned, it is the participant’s responsibility to attend the rescheduled lesson at the agreed time and date.

3.2. Failure to attend the replacement lesson without prior notice or a valid reason will result in the forfeiture of the replacement opportunity.

3.3. In the event of an unforeseen circumstance or an emergency preventing the participant from attending the scheduled replacement lesson, the swimming school must be notified as soon as possible.

3.4. The swimming school reserves the right to verify the authenticity of the doctor’s certificate and request additional information if necessary.


4 – Cancellation Policy

4.1 Cancellation 1 week before the start of the term will be issued a refund for the price paid, less the cancellation fee of 20 euro. No refunds will be given one week before the start.

4.2  No cancellations will be accepted after the start of the term. In the event of a special case (example: Doctors advise not to swim for the foreseeable future proven with a medical certificate) a credit note of 50% will be issued for the remaining lessons. No refunds will be given.

An email for the above is to be sent to replacements@swimmingworkshop.com


5 – Change in booking

5.1. Any changes to a booking made once is has been processed and the deposit has been paid will be subject to a 5 euro administration fee.

5.2. Any changes made once the full payment has been paid will be subject to a 5 euro administration fee.

5.3. Any changes made to a booking once the term has started, due to an incorrect booking has been processed will be subject to a 5 euro administration fee.


6 – General Provisions

6.1. The swimming school reserves the right to modify or terminate the replacement lesson policy at any time, with or without notice, at its sole discretion.

6.2. The swimming school is not liable for any damages, losses, or injuries incurred by the participant during the replacement lesson or otherwise related to the swimming program.

6.3. The swimming school assumes no responsibility for the availability of specific instructors for replacement lessons, as it is subject to availability and scheduling constraints.

6.4. Participants or their guardians shall adhere to all rules and regulations set forth by the swimming school, including but not limited to safety guidelines, code of conduct, and pool usage policies.


By enrolling in our swimming program and accepting these terms and conditions, you acknowledge that you have read, understood, and agreed to be bound by all provisions outlined herein.

 

 

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